Privacy policy.
Oysterblood develops and sells various products regarding paddleboards. Your privacy is important to us, so we’ve developed a privacy policy that covers how we collect, use, disclose, share, and store your personal information.
We are committed to preserving and respecting your rights to privacy. When you access our website, we may collect information from you pursuant to the terms of this Privacy Policy, and we will do our utmost to protect such information. By accessing our website and/or using Oysterblood products, you consent to the collection and the use of your information by Oysterblood, but only to the extent described in this Privacy Policy, notwithstanding where you are located, residing, or domiciled. Should you wish to revoke your consent, you may do so at any time in accordance with the terms set out below.
This Privacy Policy (together with our Terms and Conditions) sets out the basis on which we will deal with the personal information we collect from you or that you provide us. Please read the following Privacy Policy carefully to understand our vision and practices regarding your personal information, how we use it, and how we protect it.
What Data We Collect: We may collect information to facilitate the use of our products, service, and website by you, our customer. We collect two types of information:
Information of a personal nature (“Personal Information”) as required to verify your identity, create an account, and/or activate our products and services. The Personal Information may include your name, email address, password, credit card information (through our credit card processor), date of birth, gender, height, weight, and phone number. The purposes for the collection are:
To allow you to purchase our products and services;
To communicate with you regarding our products and services;
To ensure that the use of our products and services is efficient and effective;
To allow you to participate in interactive features that we offer when you choose to do so;
To facilitate your purchase with third-party affiliates if necessary;
To respond to your inquiries. Customer service is an important goal for us, and as such, we encourage you to submit questions or comments; and
To update you on changes to our services or products, including without limitation new services, promotions, and changes to our terms.
We expressly acknowledge that we will only collect Personal Information to the extent necessary and as set out in this policy. The Personal Information we collect will vary depending on how you are using our products, services, and/or the website. Kindly note that some of the data collection is required and/or automated by Shopify Inc. to prevent fraud and/or for security reasons.
Collection and Use of non-personal information (hereinafter referred to as “Non-Personal Information”): We also collect data in a form that does not, on its own, permit direct association with any specific individual. For example, to browse some portions of our website, you do not need to supply us with personal information that would allow others to identify you. It may also be possible to use our products where we do not collect personal information but still collect the unique device identifier, location, and/or time zone where the product is used. Some of the information will be automatically collected, and certain non-personal statistical information will be gathered. This Non-Personal Information will be collected without your knowledge or consent. Such collection will not allow you to be personally identified.
For example, one of the tools that we use is “cookies.” Cookies are record-keeping files that are stored when you access a website. No personal information is contained in the cookie. Instead, cookies contain statistical information such as movement, how the movement occurred, when and how many times. This information allows us to better understand user behavior. Such cookies are merely one example of the various tools we will use to collect Non-Personal Information.
Cookies can also be personal. We may use cookies and other technologies to remember personal information when you use our products and applications. Our goal in these cases is to make your experience more convenient and personal.
Other Statistical Information: You acknowledge that Oysterblood may gather other statistical information from feedback you voluntarily provide, in a manner that will not allow you to be personally identified, periodically to:
(a) facilitate the provision of software updates, improve services, support, and other services to you, and/or (b) run statistics on trends.
Statistical Information Shared Outside of Oysterblood: Any statistical data that is shared outside of Oysterblood will not enable third parties to identify clients.
Product Information: Your product may collect data to estimate a variety of metrics. The data collected varies depending on which product you use and how you use the product. When your product syncs with our applications or software, data recorded on your product is transferred from your product to our servers. When you use our products, we also receive certain usage or network activity information. This includes information about your proximity with other Oysterblood products and other similar location-based information. All of these uses of information enable us to provide you with the service features of the products.
Geolocation and Usage Information: Some Oysterblood products include features that use geolocation data that may include Wi-Fi access points and other devices to grant us access to your location. This allows the administrator of your product to derive your approximate location. The information we retrieve also allows us to improve the features of the product and troubleshoot and protect against possible errors.
How Long We Keep Your Data: Data that we acquire will be retained as long as it is required in relation to that purpose, unless you otherwise withdraw your consent. Data that is not acquired in relation to a specific purpose will be regularly reviewed and amended where needed or deleted when it is no longer relevant or of use.
Servers: The data we collect may be transferred to and stored at a destination inside or outside of Canada. It may also be processed by staff located inside or outside of Canada or by the staff of one of our service providers, advertisers, or other affiliates. Such staff may be engaged in, among other things, the processing of your payment details, providing customer services, after-sales services, etc... By providing your information, you consent to this transfer, storing, and/or processing. We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Security: Unfortunately, the transmission of information via the internet is not completely secure. While we use commercially reasonable means to protect your personal information, we cannot guarantee the security of the data transmitted to our website, and any transmission is at your own risk.
Withdrawal of Consent: We will not collect any Personal Information from you without your knowledge and consent. You may withdraw your consent at any time by sending a written request to Oysterblood. Upon receiving notice that you have revoked your consent, we will stop using your Personal Information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that we will send you a confirmation email upon receipt of your request. Therefore, if you do not receive such a confirmation email, please contact us again with your request. If this is required to continue using the product, your withdrawal of consent may cause your product to cease operating or functioning properly.